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Frequently Asked Questions
Is Delivery Free?
Do I have to wash the dishes and glasses after we use them?
How far in advance do we need to book?
What is the difference between a tent and a canopy?
Can you put tents on concrete, decks and other hard surfaces?
Do you deliver to my area?
What are your store hours?
Do you take credit cards?
Is Delivery Free?
No, there is generally a modest charge that covers delivery and pickup. We
do charge more for delivery/pickups that require carrying merchandise up or down
stairs, showing up at specific times or weekends or locations that are a great
distance from our warehouse
Do I have to wash the dishes and glasses after we use them?
No, you don't have to wash them but dishes need to be food free and rinsed off.
How far in advance do we need to book?
It depends on what you need. On linens, we would appreciate three days notice. On tables and chairs, we can usually live with shorter notice. If you are planning a June wedding with a tent, you should try to book early........very early.
Use your common sense. If you are renting for a busy holiday such as Thanksgiving, then we would recommend booking at least two weeks ahead, if you can.
What are your store hours?
Monday - Friday 8:00-4:00
Saturday 8:00-Noon
What is the difference between a tent and a canopy?
A canopy is just the top of the tent. But most of our customers use the terms incorrectly and interchangeably so please try to specify whether you want sides. Generally, in the summer, you will get very hot if you do have sides as the air cannot circulate. Also, note that we do a lot of tents in the winter with sides and heaters. There are very good heaters that will keep you warm, even on cold days.
Can you put tents on concrete, decks and other hard surfaces?
Yes
Do you take credit cards?
Yes
Do you deliver to my area?
Pretty much everyday our trucks are in lower Westchester, nearby Connecticut, the Bronx and Manhattan. We make frequent deliveries as well to Upper Westchester, New Jersey, Queens and Long Island. We are
occasionally in the other boros and other delivery areas.
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